Shipping policy
Shipping & Delivery: Fast, Free, and Fully Tracked
We believe getting your essential oils should be as stress-free as using them. That’s why we process orders quickly and offer free shipping on every single order to the United States, United Kingdom, Canada, Australia, New Zealand and Ireland.
Once your order is packed and dispatched from our facility, here is when you can expect your package to arrive:
Estimated Delivery Times
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USA & Canada: 4 - 7 Business Days
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UK & Ireland: 4 - 7 Business Days
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Australia & NZ: 4 - 7 Business Days
Note: While we pride ourselves on speed, occasional delays can happen due to local courier routing, severe weather, or customs. If your package takes a detour, don't worry—we’ve got your back.
How to Track Your Order As soon as your package ships, we will send you a shipping confirmation email containing your unique tracking number. You can use this to follow your order's journey right to your doorstep.
If you haven't received your tracking number within a few days of ordering, or if the link isn't updating properly, simply reach out to us. We’ll locate your package immediately.
Order processing
We process orders within 24 hours, seven days a week. Orders are dispatched Monday through Saturday. Orders ready for dispatch on Sunday are dispatched on Monday.
Shipping costs, duties and import charges
Shipping is free on every order. We cover all applicable customs duties and import charges, so you will not be asked to pay additional customs or import fees when your order arrives.
Need Support? Our customer care team is always on standby.
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Email: support@theplantsandoils.com
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Phone: +1 515-436-2520
Business information
Plants & Oils is operated by Astra Commerce LLC.
2106 House Ave, Suite 635
Cheyenne, Wyoming 82001
United States